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LKBEN10889: Windows 7 - CD / DVD driver error code 39

Symptom

Driver error code 39.

Cause

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Solution

To resolve the problem:

  1. Open the registry (regedit.exe)
  2. Go to the section
    "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"
  3.  Delete the keys "LowerFilter" and "UpperFilter"
  4. Open the DeviceManager and go to the CD/DVD
  5. Uninstall the Driver
  6. Reboot the system

Next start the driver will be installed automatic and will work fine.

Disclaimer:

The information provided in this document is intended for your information only. Lubby makes no claims to the validity of this information. Use of this information is at own risk!

About the Author

Author: Wim Peeters - Keskon GmbH & Co. KG

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience, including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform.

Latest update: 05/10/2020