LKBEN10889: Windows 7 - CD / DVD driver error code 39

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LKB | Created: 02/04/2020 | Version: 1 | Language: EN | Rating: 0 | Outdated: False | Marked for deletion: False

Author: Wim Peeters - Keskon GmbH & Co. KG

Latest update: 05/10/2020 | Comment:

Symptom

Driver error code 39.

Cause

--

Solution

To resolve the problem:

  1. Open the registry (regedit.exe)
  2. Go to the section
    "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"
  3.  Delete the keys "LowerFilter" and "UpperFilter"
  4. Open the DeviceManager and go to the CD/DVD
  5. Uninstall the Driver
  6. Reboot the system

Next start the driver will be installed automatic and will work fine.

About the Author

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience, including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform.

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