LKBEN10851: You want to start the "Out of Office Assistant" but the following error message displays: "The command is not available..."


Error with your out of office assistant.


Your Outlook "Out of Office Assistant" does not start.


This error message ("The command is not available. See the program documentation about how to use this extension. ") results from a faulty value of a registry key. The registry key in question is "HKEY_CURRENT_USER \ Software \ Microsoft\Office \ 11.0 \ Outlook \ Resiliency".

To solve the problem try the following:
- First close Outlook
- Start Regedit and search for the registry key
- If you have found the key, rename it (e.g. Resiliency.old), then save and exit Regedit.
- Restart Outlook

Now the Out of Office Assistant should succesfully start.


The information provided in this document is intended for your information only. Lubby makes no claims to the validity of this information. Use of this information is at own risk!

About the Author

Author: Wim Peeters - Keskon GmbH & Co. KG

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience, including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform.

Latest update: 05/10/2020 | Comment: