Windows DatabaseebooksStatistical Information

LWE10290 : You want to start the "Out of Office Assistant" but the following error message displays: "The command is not available..."

Symptom:

--

Cause:

Your Outlook "Out of Office Assistant" does not start.

Solution:

This error message ("The command is not available. See the program documentation about how to use this extension. ") results from a faulty value of a registry key. The registry key in question is "HKEY_CURRENT_USER \ Software \ Microsoft\Office \ 11.0 \ Outlook \ Resiliency".

To solve the problem try the following:
- First close Outlook
- Start Regedit and search for the registry key
- If you have found the key, rename it (e.g. Resiliency.old), then save and exit Regedit.
- Restart Outlook

Now the Out of Office Assistant should succesfully start.


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