LKBEN10851: You want to start the "Out of Office Assistant" but the following error message displays: "The command is not available..."


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LKB | Created: 02/04/2020 | Version: 1 | Language: EN | Rating: 0 | Outdated: False | Marked for deletion: False

Author: Wim Peeters - Keskon GmbH & Co. KG

Latest update: 05/10/2020 | Comment:


Symptom

Error with your out of office assistant.

Cause

Your Outlook "Out of Office Assistant" does not start.

Solution

This error message ("The command is not available. See the program documentation about how to use this extension. ") results from a faulty value of a registry key. The registry key in question is "HKEY_CURRENT_USER \ Software \ Microsoft\Office \ 11.0 \ Outlook \ Resiliency".

To solve the problem try the following:
- First close Outlook
- Start Regedit and search for the registry key
- If you have found the key, rename it (e.g. Resiliency.old), then save and exit Regedit.
- Restart Outlook

Now the Out of Office Assistant should succesfully start.

About the Author

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux in different European countries and different European languages. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform where he is one of the most important contributors and the main developer.

Disclaimer:

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