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LWE10168 : Howto delete a print job from the spooler in Windows XP

Symptom:

You cannot delete the print job by using the normal printer panel. A reboot does not solve the problem.

Cause:

none

Solution:

Windows uses the spooler service to prepare printer jobs. Sometimes these can hang and cause problems. This makes it necessary to delete the spooled files in the directory "C:\WINDOWS\system32\spool\PRINTERS"

(You can better refer to it with %systemroot%\system32\spool\printers)

Here you will find the spooled jobs. To delete such a job you need to stop the spooler by:

net stop spooler

Now you can navigate to the directory with your explorer or with a command line and delete the tmp files.

To start the spooler again, you use the command:

net start spooler

Now you can try to print again.


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