LKBEN10900: Citrix - Cannot Authenticate on License Management Console


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LKB | Created: 02/04/2020 | Version: 1 | Language: EN | Rating: 0 | Outdated: False | Marked for deletion: False

Author: Wim Peeters - Keskon GmbH & Co. KG

Latest update: 05/10/2020 | Comment:


Symptom

Problem with license mangement console.

Cause

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Solution

One possible Solution is to use the Username that is configured in the file: "tomcat-users.xml"

You can find it in the Citrix mainfolder under "Licensing\LMC\Tomcat\conf"
=> use this account, or change / add the users in the file.

 

About the Author

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux in different European countries and different European languages. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform where he is one of the most important contributors and the main developer.

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