LKBEN10726: Howto delete a print job from the spooler in Windows XP


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LKB | Created: 02/04/2020 | Version: 0 | Language: EN | Rating: 0 | Outdated: False | Marked for deletion: False

Author: Wim Peeters - Keskon GmbH & Co. KG


Symptom

You cannot delete the print job by using the normal printer panel. A reboot does not solve the problem.

Cause

none

Solution

Windows uses the spooler service to prepare printer jobs. Sometimes these can hang and cause problems. This makes it necessary to delete the spooled files in the directory "C:\WINDOWS\system32\spool\PRINTERS"

(You can better refer to it with %systemroot%\system32\spool\printers)

Here you will find the spooled jobs. To delete such a job you need to stop the spooler by:

net stop spooler

Now you can navigate to the directory with your explorer or with a command line and delete the tmp files.

To start the spooler again, you use the command:

net start spooler

Now you can try to print again.

About the Author

Wim Peeters is electronics engineer with an additional master in IT and over 30 years of experience including time spent in support, development, consulting, training and database administration. Wim has worked with SQL Server since version 6.5. He has developed in C/C++, Java and C# on Windows and Linux in different European countries and different European languages. He writes knowledge base articles to solve IT problems and publishes them on the Lubby Knowledge Platform where he is one of the most important contributors and the main developer.

Disclaimer:

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